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Help centre

Answers, without the runaround.

The questions we get asked most, grouped by what you are trying to do. If yours is not here, the team picks up the phone.

Getting started

Usually one working day for your first project. Send us the bill of quantities, the drawings, a quote or whatever the job currently runs on, and we configure the project, load the bill and set up your people and permissions.

No. Most contractors start with one live job and add the rest as they come up for renewal or reach a natural stage break. There is no requirement to bring history across.

We run a session on site with them. The field app is deliberately narrow - photographs, attendance and work done - and works the way WhatsApp does. We stay reachable while it beds in.

An Android or iPhone with a data connection. Uploads queue and send when signal returns, so a weak connection at the back of a plot does not block anyone.

Billing and plans

Yes. Every plan starts with 14 days free, on the plan you pick and with its full limits. Nothing is billed until the trial ends.

By how many projects you have running and how big they are: KSh 10,000 a month for 3 projects up to KSh 20M each, KSh 30,000 for 10 up to KSh 100M, and KSh 60,000 for 30 up to KSh 500M. Above that we agree a price with you.

Any project that is not completed or archived. Finished jobs never count against your plan, and work already running is never stopped because you reach your limit.

One per active project: 3 on Starter, 10 on Growth and 30 on Established. Extra users are KSh 1,500 a month each, or KSh 1,000 on Established, so you never have to change plan just to add a person.

Yes. Move up or down as your work changes. Changes take effect at the start of your next billing cycle, never mid-project.

Mobile money, bank transfer or card. We invoice monthly. Larger contractors and managed-build clients can ask for terms that suit their cashflow.

No. Plans are billed month to month and you can cancel with 14 days notice. Access runs to the end of the period you have paid for, and you can ask for a full copy of your records at any point.

Add our data entry service to your subscription. Send us receipts and our team captures them against the right cost line, files the paperwork and reconciles the books. Talk to us for a price based on how many projects you run.

Yes. We can prepare your P&L, balance sheet, tax returns and statutory deductions, and install cameras to monitor your sites. Both are priced with you.

Money and payments

Passed on at cost on every plan. We do not add a margin and we do not bury them inside the subscription.

Yes. We connect your own SasaPay or M-Pesa account so payments run on your rails and you hold the funds. It is included from Growth up; on Starter there is a one-off setup fee, waived if you pay annually.

Not unless you ask us to. On a standard subscription, funds move on your own rails. On a managed build, our team processes payments on your behalf and every one is recorded against the job.

Attendance captured on site is priced at each worker's agreed daily rate to produce a run. You review it line by line, approve once, and wages disburse to workers' phones and post to the right cost line.

For homeowners

Yes. Talk to us and we will approach them with you. Most contractors take it up once they see it removes the reporting they are already doing by hand.

Nothing, if your contractor carries the subscription - the reporting comes with their plan. If you would rather we ran the build for you, we charge a percentage of each deposit you make rather than a subscription, quoted once we know the site and scope.

Today, we report to you rather than handing you a self-serve login: dated site diary entries and photographs, progress against the programme, deliveries matched to orders, and spending against the agreed bill. A self-serve owner portal is on the roadmap, not live yet - we will not pretend otherwise.

Yes. Tell us who should be on the reporting and we will include them. When the owner portal ships, each of them gets their own read-only login.

Data and security

Access is role-based. You decide who sees costs, who sees photographs, who can approve a payment and who is read-only. Every approval and change carries an audit trail.

At any time, as PDF or CSV. Nothing about your project is locked in here, and that includes after you cancel.

Yes, and we recommend it for anyone who can approve payments.